AMPTRON® warrants each AMPTRON® branded battery monitor sold by AMPTRON® or any of its authorised dealers or distributors worldwide, to be free of defects in materials and workmanship (subject to limits, and in normal conditions, as described later in this warranty) from the date of sale for 2 years. The warranty period starts at the time of purchase and is referenced by the invoice date recorded on the AMPTRON® business system. The warranty covers failure due to defects in material or workmanship. Subject to the issues listed below, AMPTRON® will repair or replace the battery monitor and or parts of the battery monitor if the components in question are defective in materials or workmanship. Warranties are non-transferable and stay with the original purchaser of our products. Customers should adhere to all AMPTRON® documentation and product guidelines.

WARRANTY PROCEDURE:

Each AMPTRON battery monitor is designed to operate in accordance with the specifications and in the conditions set out in any datasheet relating to each battery model and limits and constraints which are stated in those specifications and conditions for a battery monitor. 

In the unlikely event your battery monitor fails, between AMPTRON® & the claimant, we will arrange a remote assessment to understand the battery monitor performance issue, faults, or failure. In the event this assessment does not reset the battery monitor issue, together we will arrange to return the unit to one of our product warranty assessment stations. Once received in our assessment station we will examine the battery monitor to identify the performance issue & determine if the product is repairable. Should our investigation find, the product can be repaired, it will be repaired at no cost and returned to you. If it is not repairable and the issue was caused by a manufacturer defect in materials and workmanship, we will replace the battery at no cost. In some cases, your warranty claim may require special order parts and it can take up to three months for us to source the necessary parts and components.

NOT COVERED BY THIS WARRANTY:

The manufacturer is not obligated to warrant the AMPTRON® battery monitor in question, if defects are related to damages caused by and not adhering to “Industry Best Practice”, abuse, neglect, incorrect wiring in the battery charge system, or from the following:

• Improper storage, transport handling or installation & operation. 
• Loose terminal bolts
• Corroded hardware 
• Manufacturer codes tampering or removal 
• Connection with reverse polarity or other inappropriate connections
• Physical damage including to a battery monitor surface coating or enclosure. 
• Failure to properly install the battery monitor, in addition to keeping the battery monitor properly maintained
• Using or connecting the monitor incorrectly
• Breakage from collision, fire or freezing (which includes damage from extreme heat or cold, improper storage, water damage).

Use of the battery monitor for a purpose or in environmental conditions for which it was not designed or sold into or used outside the specified or normal operating ranges for a battery monitor.

Changes in the battery monitor which occur due to climate or other external influence (for example: foreign material contamination, water entry, exposure to extreme heat or cold or to solvents, lightning, connection with reverse polarity or other inappropriate connection, interference from insects and pests and other issues).

Use of the battery monitor in a more complex system which does not correctly consider battery monitor design, battery monitor specifications, the impact of other elements of that system. Normal wear and tear. Repairs, alterations, or modifications to the battery monitor (unless done by AMPTRON)

AMPTRON’s warranty does not cover spent or worn-out battery monitors or internal tampering. All battery connection terminations must be firmly tightened with a torque wrench and not by hand to avoid overheating caused by a loose connection. The warranty does not cover consequential damage or injury, rental, freight, labour, or administrative costs. Warranty replacement or repair will only occur after battery monitors are returned to one of our assessment stations for assessment and the battery monitor failure is deemed to be a genuine warranty claim.

NON AMPTRON® WARRANTIES:
AMPTRON® authorised dealers and distributors may offer an additional warranty to the Manufacturer’s Limited Warranty. Manufacturer is not responsible for dealer or distributor created warranties or any claims that may arise from said warranties.

WARRANTY DISCLAIMER:
AMPTRON will not be responsible for any expenses related to installation/removal, electrical system tests, battery charging, loss of time or other expenses which should be considered incidental damages, including all shipping charges associated with any third party, contractors, resellers & agents.

INDUSTRY BEST PRACTISE:

The Term ‘Industry Best Practice’ relates to how a cross section of professionals within the DC / AC related industries would view what is considered Right or Wrong in a wiring system. It is not an attempt by AMPTRON to void any warranty obligations, however considering a large proportion of product issues are related to installation or system-based problems of some nature, its ensuring that an AMPTRON product is installed and used correctly as originally intended. All AMPTRON products have an installation manual which shows the requirements for installation, with ‘Industry Best Practice’. Installations shall be compliant to relevant standards including but not limited to AS/NZ3001 (Electrical Installation Transportable Structures) and AS/NZ 3004 (Electrical Installation Marinas and Boats)

PLEASE NOTE – For all product warranty returns the claiming customer is responsible for all return to base shipping costs. Should the product be identified as a genuine warranty repair or replacement after the assessment, AMPTRON will refund all shipping costs associated with the warranty claim paid by the customer. Should the product be identified operational (good working order) and operating within the products specification limits then a product test and assessment service fee of $100.00 excluding GST plus the return shipping costs will be charge back to the claiming customer. As always, our commitment to excellent customer service is our top priority. Please contact us if you have further questions about our warranty and return policy.

AMPTRON® warrants each AMPTRON® branded P750 Portable Power Pack sold by AMPTRON® or any of its authorised dealers or distributors worldwide, to be free of defects in materials and workmanship (subject to limits, and in normal conditions, as described later in this warranty) from the date of sale for 2 years. The warranty period starts at the time of purchase and is referenced by the invoice date recorded on the AMPTRON® business system. The warranty covers failure due to defects in material or workmanship. Subject to the issues listed below, AMPTRON® will repair or replace the P750 Portable Power Pack and or parts of the P750 Portable Power Pack if the components in question are defective in materials or workmanship. Warranties are non-transferable and stay with the original purchaser of our products. Customers should adhere to all AMPTRON® documentation and product guidelines.

WARRANTY PROCEDURE:

Each AMPTRON P750 Portable Power Pack is designed to operate in accordance with the specifications and in the conditions set out in any datasheet relating to each battery model and limits and constraints which are stated in those specifications and conditions for a P750 Portable Power Pack.

In the unlikely event your P750 Portable Power Pack fails, between AMPTRON® & the claimant, we will arrange a remote assessment to understand the P750 Portable Power Pack performance issue, faults, or failure. In the event this assessment does not reset the P750 Portable Power Pack issue, together we will arrange to return the unit to one of our product warranty assessment stations. Once received in our assessment station we will examine the P750 Portable Power Pack to identify the performance issue & determine if the product is repairable. Should our investigation find, the product can be repaired, it will be repaired at no cost and returned to you. If it is not repairable and the issue was caused by a manufacturer defect in materials and workmanship, we will replace the battery at no cost. In some cases, your warranty claim may require special order parts and it can take up to three months for us to source the necessary parts and components.

NOT COVERED BY THIS WARRANTY:

The manufacturer is not obligated to warrant the AMPTRON® P750 Portable Power Pack in question, if defects are related to damages caused by and not adhering to “Industry Best Practice”, abuse, neglect, incorrect wiring in the battery charge system, or from the following:

• Improper storage, transport handling or installation & operation. 
• Corroded hardware 
• Manufacturer codes tampering or removal 
• Connection with reverse polarity or other inappropriate connections
• Physical damage including to a P750 Portable Power Pack surface coating or enclosure. 
• Failure to properly install the P750 Portable Power Pack, in addition to keeping the P750 Portable Power Pack properly maintained
• Using or connecting the P750 Portable Power Pack incorrectly
• Breakage from collision, fire or freezing (which includes damage from extreme heat or cold, improper storage, water damage).

Use of the P750 Portable Power Pack for a purpose or in environmental conditions for which it was not designed or sold into or used outside the specified or normal operating ranges for a P750 Portable Power Pack. Changes in the P750 Portable Power Pack which occur due to climate or other external influence (for example: foreign material contamination, water entry, exposure to extreme heat or cold or to solvents, lightning, connection with reverse polarity or other inappropriate connection, interference from insects and pests and other issues).

Use of the P750 Portable Power Pack in a more complex system which does not correctly consider P750 Portable Power Pack design, P750 Portable Power Pack specifications, the impact of other elements of that system. Normal wear and tear. Repairs, alterations, or modifications to the P750 Portable Power Pack (unless done by AMPTRON).

AMPTRON’s warranty does not cover spent or worn-out P750 Portable Power Pack or internal tampering. The warranty does not cover consequential damage or injury, rental, freight, labour, or administrative costs. Warranty replacement or repair will only occur after P750 Portable Power Packs are returned to one of our assessment stations for assessment and the P750 Portable Power Pack failure is deemed to be a genuine warranty claim.

NON AMPTRON® WARRANTIES:

AMPTRON® authorised dealers and distributors may offer an additional warranty to the Manufacturer’s Limited Warranty. Manufacturer is not responsible for dealer or distributor created warranties or any claims that may arise from said warranties.

WARRANTY DISCLAIMER:

AMPTRON will not be responsible for any expenses related to installation/removal, electrical system tests, battery charging, loss of time or other expenses which should be considered incidental damages, including all shipping charges associated with any third party, contractors, resellers & agents.

INDUSTRY BEST PRACRISE:

The Term ‘Industry Best Practice’ relates to how a cross section of professionals within the DC / AC related industries would view what is considered Right or Wrong in a wiring system. It is not an attempt by AMPTRON to void any warranty obligations, however considering a large proportion of product issues are related to installation or system-based problems of some nature, its ensuring that an AMPTRON product is installed and used correctly as originally intended. All AMPTRON products have an installation manual which shows the requirements for installation, with ‘Industry Best Practice’. Installations shall be compliant to relevant standards including but not limited to AS/NZ3001 (Electrical Installation Transportable Structures) and AS/NZ 3004 (Electrical Installation Marinas and Boats).

PLEASE NOTE – For all product warranty returns the claiming customer is responsible for all return to base shipping costs. Should the product be identified as a genuine warranty repair or replacement after the assessment, AMPTRON will refund all shipping costs associated with the warranty claim paid by the customer. Should the product be identified operational (good working order) and operating within the products specification limits then a product test and assessment service fee of $100.00 excluding GST plus the return shipping costs will be charge back to the claiming customer. As always, our commitment to excellent customer service is our top priority. Please contact us if you have further questions about our warranty and return policy.

AMPTRON® warrants each AMPTRON® branded Solar Controller sold by AMPTRON® or any of its authorised dealers or distributors worldwide, to be free of defects in materials and workmanship (subject to limits, and in normal conditions, as described later in this warranty) from the date of sale for 2 years. The warranty period starts at the time of purchase and is referenced by the invoice date recorded on the AMPTRON® business system. The warranty covers failure due to defects in material or workmanship. Subject to the issues listed below, AMPTRON® will repair or replace the Solar Controller and or parts of the Solar Controller if the components in question are defective in materials or workmanship. Warranties are non-transferable and stay with the original purchaser of our products. Customers should adhere to all AMPTRON® documentation and product guidelines.

WARRANTY PROCEDURE:

Each AMPTRON Solar Controller is designed to operate in accordance with the specifications and in the conditions set out in any datasheet relating to each battery model and limits and constraints which are stated in those specifications and conditions for a Solar Controller. 

In the unlikely event your Solar Controller fails, between AMPTRON® & the claimant, we will arrange a remote assessment to understand the Solar Controller performance issue, faults, or failure. In the event this assessment does not reset the Solar Controller issue, together we will arrange to return the unit to one of our product warranty assessment stations. Once received in our assessment station we will examine the Solar Controller to identify the performance issue & determine if the product is repairable. Should our investigation find, the product can be repaired, it will be repaired at no cost and returned to you. If it is not repairable and the issue was caused by a manufacturer defect in materials and workmanship, we will replace the battery at no cost. In some cases, your warranty claim may require special order parts and it can take up to three months for us to source the necessary parts and components.

NOT COVERED BY THIS WARRANTY:

The manufacturer is not obligated to warrant the AMPTRON® Solar Controller in question, if defects are related to damages caused by and not adhering to “Industry Best Practice”, abuse, neglect, incorrect wiring in the battery charge system, or from the following:

• Improper storage, transport handling or installation & operation. 
• Corroded hardware 
• Manufacturer codes tampering or removal 
• Connection with reverse polarity or other inappropriate connections
• Physical damage including to a Solar Controller surface coating or enclosure. 
• Failure to properly install the Solar Controller, in addition to keeping the Solar Controller properly maintained
• Using or connecting the Solar Controller incorrectly
• Breakage from collision, fire or freezing (which includes damage from extreme heat or cold, improper storage, water damage).

Use of the Solar Controller for a purpose or in environmental conditions for which it was not designed or sold into or used outside the specified or normal operating ranges for a Solar Controller. Changes in the Solar Controller which occur due to climate or other external influence (for example: foreign material contamination, water entry, exposure to extreme heat or cold or to solvents, lightning, connection with reverse polarity or other inappropriate connection, interference from insects and pests and other issues).

Use of the Solar Controller in a more complex system which does not correctly consider Solar Controller design, Solar Controller specifications, the impact of other elements of that system. Normal wear and tear. Repairs, alterations, or modifications to the Solar Controller (unless done by AMPTRON).

AMPTRON’s warranty does not cover spent or worn-out Solar Controller or internal tampering. The warranty does not cover consequential damage or injury, rental, freight, labour, or administrative costs. Warranty replacement or repair will only occur after Solar Controller is returned to one of our assessment stations for assessment and the Solar Controller failure is deemed to be a genuine warranty claim.

NON AMPTRON® WARRANTIES:

AMPTRON® authorised dealers and distributors may offer an additional warranty to the Manufacturer’s Limited Warranty. Manufacturer is not responsible for dealer or distributor created warranties or any claims that may arise from said warranties.

WARRANTY DISCLAIMER:

AMPTRON will not be responsible for any expenses related to installation/removal, electrical system tests, battery charging, loss of time or other expenses which should be considered incidental damages, including all shipping charges associated with any third party, contractors, resellers & agents.

INDUSTRY BEST PRACTISE:

The Term ‘Industry Best Practice’ relates to how a cross section of professionals within the DC / AC related industries would view what is considered Right or Wrong in a wiring system. It is not an attempt by AMPTRON to void any warranty obligations, however considering a large proportion of product issues are related to installation or system-based problems of some nature, its ensuring that an AMPTRON product is installed and used correctly as originally intended. All AMPTRON products have an installation manual which shows the requirements for installation, with ‘Industry Best Practice’. Installations shall be compliant to relevant standards including but not limited to AS/NZ3001 (Electrical Installation Transportable Structures) and AS/NZ 3004 (Electrical Installation Marinas and Boats).

PLEASE NOTE – For all product warranty returns the claiming customer is responsible for all return to base shipping costs. Should the product be identified as a genuine warranty repair or replacement after the assessment, AMPTRON will refund all shipping costs associated with the warranty claim paid by the customer. Should the product be identified operational (good working order) and operating within the products specification limits then a product test and assessment service fee of $100.00 excluding GST plus the return shipping costs will be charge back to the claiming customer. As always, our commitment to excellent customer service is our top priority. Please contact us if you have further questions about our warranty and return policy.

AMPTRON® warrants each AMPTRON® branded solar panels sold by AMPTRON® or any of its authorised dealers or distributors worldwide, to be free of defects from the date of sale for 2 years. Further to this, AMPTRON® also warrants the solar cells if the power output is less than 80% of Peak Power under standard test conditions within 20 years of the date of purchase. The warranty period starts at the time of purchase and is referenced by the invoice date recorded on the AMPTRON® business system. The warranty covers failure due to defects in material or workmanship. Subject to the issues listed below, AMPTRON® will repair or replace the Solar Panel and or parts of the Solar Panel if the components in question are defective in materials or workmanship. Warranties are non-transferable and stay with the original purchaser of our products. Customers should adhere to all AMPTRON® documentation and product guidelines

WARRANTY PROCEDURE:

Each AMPTRON Solar Panel is designed to operate in accordance with the specifications and in the conditions set out in any datasheet relating to each battery model and limits and constraints which are stated in those specifications and conditions for a Solar Panel.

In the unlikely event your Solar Panel fails, between AMPTRON® & the claimant, we will arrange a remote assessment to understand the Solar Panel performance issue, faults, or failure. In the event this assessment does not reset the Solar Panel issue, together we will arrange to return the unit to one of our product warranty assessment stations. Once received in our assessment station we will examine the Solar Panel to identify the performance issue & determine if the product is repairable. Should our investigation find, the product can be repaired, it will be repaired at no cost and returned to you. If it is not repairable and the issue was caused by a manufacturer defect in materials and workmanship, we will replace the battery at no cost. In some cases, your warranty claim may require special order parts and it can take up to three months for us to source the necessary parts and components.

NOT COVERED BY THIS WARRANTY:

The manufacturer is not obligated to warrant the AMPTRON® Solar Panel in question, if defects are related to damages caused by and not adhering to “Industry Best Practice”, abuse, neglect, incorrect wiring in the battery charge system, or from the following:

• Improper storage, transport handling or installation & operation. 
• Corroded hardware 
• Manufacturer codes tampering or removal 
• Connection with reverse polarity or other inappropriate connections
• Physical damage to a Solar Panel surface coating or enclosure. 
• Failure to properly install the Solar Panel, in addition to keeping the Solar Panel properly maintained
• Using or connecting the Solar Panel incorrectly
• Breakage from collision, fire or freezing (which includes damage from extreme heat or cold, improper storage, water damage).

Use of the Solar Panel for a purpose or in environmental conditions for which it was not designed or sold into or used outside the specified or normal operating ranges for a Solar Panel. Changes in the Solar Panel which occur due to climate or other external influence (for example: foreign material contamination, water entry, exposure to extreme heat or cold or to solvents, lightning, connection with reverse polarity or other inappropriate connection, interference from insects and pests and other issues).

Use of the Solar Panel in a more complex system which does not correctly consider Solar Panel design, Solar Panel specifications, the impact of other elements of that system. Normal wear and tear. Repairs, alterations, or modifications to the Solar Panel (unless done by AMPTRON).

AMPTRON’s warranty does not cover spent or worn-out Solar Panels or internal tampering. The warranty does not cover consequential damage or injury, rental, freight, labour, or administrative costs. Warranty replacement or repair will only occur after the Solar Panel is returned to one of our assessment stations for assessment and the Solar Panel failure is deemed to be a genuine warranty claim.

NON AMPTRON® WARRANTIES:

AMPTRON® authorised dealers and distributors may offer an additional warranty to the Manufacturer’s Limited Warranty. Manufacturer is not responsible for dealer or distributor created warranties or any claims that may arise from said warranties.

WARRANTY DISCLAIMER:

AMPTRON will not be responsible for any expenses related to installation/removal, electrical system tests, battery charging, loss of time or other expenses which should be considered incidental damages, including all shipping charges associated with any third party, contractors, resellers & agents.

INDUSTRY BEST PRACTISE:

The Term ‘Industry Best Practice’ relates to how a cross section of professionals within the DC / AC related industries would view what is considered Right or Wrong in a wiring system. It is not an attempt by AMPTRON to void any warranty obligations, however considering a large proportion of product issues are related to installation or system-based problems of some nature, its ensuring that an AMPTRON product is installed and used correctly as originally intended. All AMPTRON products have an installation manual which shows the requirements for installation, with ‘Industry Best Practice’. Installations shall be compliant to relevant standards including but not limited to AS/NZ3001 (Electrical Installation Transportable Structures) and AS/NZ 3004 (Electrical Installation Marinas and Boats).

PLEASE NOTE – For all product warranty returns the claiming customer is responsible for all return to base shipping costs. Should the product be identified as a genuine warranty repair or replacement after the assessment, AMPTRON will refund all shipping costs associated with the warranty claim paid by the customer. Should the product be identified operational (good working order) and operating within the products specification limits then a product test and assessment service fee of $100.00 excluding GST plus the return shipping costs will be charge back to the claiming customer. As always, our commitment to excellent customer service is our top priority. Please contact us if you have further questions about our warranty and return policy.

AMPTRON® warrants each AMPTRON® branded solar blanket sold by AMPTRON® or any of its authorised dealers or distributors worldwide, to be free of defects from the date of sale for 2 years. Further to this, AMPTRON® also warrants the solar cells if the power output is less than 80% of Peak Power under standard test conditions within 10 years of the date of purchase. The warranty period starts at the time of purchase and is referenced by the invoice date recorded on the AMPTRON® business system. The warranty covers failure due to defects in material or workmanship. Subject to the issues listed below, AMPTRON® will repair or replace the Solar Blanket and or parts of the Solar Blanket if the components in question are defective in materials or workmanship. Warranties are non-transferable and stay with the original purchaser of our products. Customers should adhere to all AMPTRON® documentation and product guidelines

WARRANTY PROCEDURE:

Each AMPTRON Solar Blanket is designed to operate in accordance with the specifications and in the conditions set out in any datasheet relating to each battery model and limits and constraints which are stated in those specifications and conditions for a Solar Blanket.

In the unlikely event your Solar Blanket fails, between AMPTRON® & the claimant, we will arrange a remote assessment to understand the Solar Blanket performance issue, faults, or failure. In the event this assessment does not reset the Solar Blanket issue, together we will arrange to return the unit to one of our product warranty assessment stations. Once received in our assessment station we will examine the Solar Blanket to identify the performance issue & determine if the product is repairable. Should our investigation find, the product can be repaired, it will be repaired at no cost and returned to you. If it is not repairable and the issue was caused by a manufacturer defect in materials and workmanship, we will replace the battery at no cost. In some cases, your warranty claim may require special order parts and it can take up to three months for us to source the necessary parts and components.

NOT COVERED BY THIS WARRANTY:

The manufacturer is not obligated to warrant the AMPTRON® Solar Blanket in question, if defects are related to damages caused by and not adhering to “Industry Best Practice”, abuse, neglect, incorrect wiring in the battery charge system, or from the following:

• Improper storage, transport handling or installation & operation. 
• Corroded hardware 
• Manufacturer codes tampering or removal 
• Connection with reverse polarity or other inappropriate connections
• Physical damage to a Solar Blanket surface coating or enclosure. 
• Failure to properly install the Solar Blanket, in addition to keeping the Solar Blanket properly maintained
• Using or connecting the Solar Blanket incorrectly
• Breakage from collision, fire or freezing (which includes damage from extreme heat or cold, improper storage, water damage).

Use of the Solar Blanket for a purpose or in environmental conditions for which it was not designed or sold into or used outside the specified or normal operating ranges for a Solar Blanket. Changes in the Solar Blanket which occur due to climate or other external influence (for example: foreign material contamination, water entry, exposure to extreme heat or cold or to solvents, lightning, connection with reverse polarity or other inappropriate connection, interference from insects and pests and other issues).

Use of the Solar Blanket in a more complex system which does not correctly consider Solar Blanket design, Solar Blanket specifications, the impact of other elements of that system. Normal wear and tear. Repairs, alterations, or modifications to the Solar Blanket (unless done by AMPTRON).

AMPTRON’s warranty does not cover spent or worn-out Solar Blanket or internal tampering. The warranty does not cover consequential damage or injury, rental, freight, labour, or administrative costs. Warranty replacement or repair will only occur after the Solar Blanket is returned to one of our assessment stations for assessment and the Solar Blanket failure is deemed to be a genuine warranty claim.

NON AMPTRON® WARRANTIES:

AMPTRON® authorised dealers and distributors may offer an additional warranty to the Manufacturer’s Limited Warranty. Manufacturer is not responsible for dealer or distributor created warranties or any claims that may arise from said warranties.

WARRANTY DISCLAIMER:

AMPTRON will not be responsible for any expenses related to installation/removal, electrical system tests, battery charging, loss of time or other expenses which should be considered incidental damages, including all shipping charges associated with any third party, contractors, resellers & agents.

INDUSTRY BEST PRACTISE:

The Term ‘Industry Best Practice’ relates to how a cross section of professionals within the DC / AC related industries would view what is considered Right or Wrong in a wiring system. It is not an attempt by AMPTRON to void any warranty obligations, however considering a large proportion of product issues are related to installation or system-based problems of some nature, its ensuring that an AMPTRON product is installed and used correctly as originally intended. All AMPTRON products have an installation manual which shows the requirements for installation, with ‘Industry Best Practice’. Installations shall be compliant to relevant standards including but not limited to AS/NZ3001 (Electrical Installation Transportable Structures) and AS/NZ 3004 (Electrical Installation Marinas and Boats).

PLEASE NOTE – For all product warranty returns the claiming customer is responsible for all return to base shipping costs. Should the product be identified as a genuine warranty repair or replacement after the assessment, AMPTRON will refund all shipping costs associated with the warranty claim paid by the customer. Should the product be identified operational (good working order) and operating within the products specification limits then a product test and assessment service fee of $100.00 excluding GST plus the return shipping costs will be charge back to the claiming customer. As always, our commitment to excellent customer service is our top priority. Please contact us if you have further questions about our warranty and return policy.